Job Overview:
NTT DATA State, Local and Education Division is looking for a strategic and collaborative Director of Services Delivery to provide strategic direction, organizational people leadership, and tactical execution of an assigned account. The candidate will deliver a great business partnership experience with the agencies and external customers while driving the transformation activities towards the goals of NTT DATA. A critical area of focus for this role is to identify, modify and execute practices to provide efficient operations to deliver the highest business value through effective management of IT resources (people, finances, services) and collaborate closely with other Senior Leaders to integrate highly valued IT services and solutions. ** This role is required to be onsite in Atlanta, GA **
This leader will be customer-oriented, work with a high sense of urgency, and a focus on quality, value, and timely delivery. You will direct the technical execution of multiple, concurrent solutions while adhering to government standards and while creating a great user experience. You will provide expertise in the form of organizational and people leadership, technical advisory services, program governance, customer and vendor engagement, and continuous service improvement oversight. The Delivery Director will report to the Sr. Director of Digital Workplace Services.
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