Job Description

At U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently. Our company was established in 2009. After initially launching in Texas as Texas LawShield®, the demand for services developed well beyond state lines. Our coverage began to expand across the United States, which is when we became U.S. LawShield.

Today, we provide coverage in 46 states and have proudly served more than 2 million people in their self-defense journey. Ready to join our driven and talented individuals who care about protecting the rights of responsible self-defenders?

The Sales Trainer is responsible for the development and facilitation of employee development training content for new and existing employees. This position is a hybrid role and will deliver training both virtually and in person if Houston based. If not based in Houston this will be a fully remote role with quarterly travel to our headquarters in Houston.

Apply if you have/are:

• Bachelor's degree preferred
• 4+ Years of training experience required.
• 2+ Years of Contact Center or Call Center training experience (preferred).
• 2+ Years of Sales training experience (preferred).
• 2+ years of experience in designing and developing training materials and learning content (including but not limited to facilitator guides, e-learning, documentation, and design assets).
• Program management experience with excellent verbal and written communication skills.
• Experience using online course authoring technologies such as Adobe Connect, MS Teams, or Zoom to create e-learning experiences.
• Knowledge of learning science and instructional design principles for adult learners.
• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.
• Ability to effectively communicate verbally and in writing with diverse groups and at all levels in the organization while balancing listening and talking.
• Must be a self-starter able to take ownership of work, do what is needed without being asked, and solve problems independently.
• Must plan and manage time well, meet deadlines, be cost-conscious, and think of innovative ways to solve problems.
• Ability to work under pressure with strict time deadlines while staying on task and on time.

Day-to-Day Duties:

• Develop instructional content and activities, using adult-centered design thinking and instructional design theories to meet the needs of learners.
• Facilitate instructor-led content virtually or in person as needed.
• Use e-learning authoring tools to design experiences that include interactive activities, animations, graphics and images, text-based content, and assessments.
• Design training materials and content for learners (including but not limited to facilitator guides, presentation decks, participant workbooks, and job aids)
• Collaborate with program managers, stakeholders, and subject matter experts to identify learning goals and outcomes for learning experiences.
• Design and develop learning experiences that align with learning outcomes, using the appropriate delivery method.
• Manage and coordinate multiple training programs/project workstreams effectively.
• Stay up to date with learning and development industry trends and research to ensure programs are modern and relevant.
• Assess the effectiveness of learning experiences and recommend adjustments or improvements to program managers and stakeholders.

Benefits:

• $60,000 to $75,000 salary commensurate with experience 
• Insurance options include medical, dental, vision, disability, and life
• 401k available on day 1
• PTO beginning at 15 days per year and accruing with additional tenure
• 12 Paid Holidays
• Complimentary U.S. LawShield membership
• Employee Assistance Program (EAP) with travel protection, counseling, and medical bill-saver program
• A laptop to be used for all work-related business
• Top performers are considered for advancement opportunities
• Quarterly travel opportunities for our company-wide meeting if based outside of Houston
• Join the nation’s largest legal defense for self-defense organization

Job Tags

Holiday work, Full time, Remote job,

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